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Post by PaulKay on Jun 11, 2015 11:30:34 GMT -5
This is quite unique; and the video has over 6 million hits .... fantastic! Believe United Airlines made a BIG mistake on this one ... DISGRUNTLED PASSENGER'S REVENGE A Canadian musician from Halifax named Dave Carroll recently had difficulty with United Airlines. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for YouTube exposing their lack of cooperation. The Manager responded: "Good luck with that one, pal." So he posted a retaliatory video on YouTube.The video has since received over 6 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal." Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders. Here's the video: www.youtube.com/watch_popup?v=5YGc4zOqozo
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Post by billhammond on Jun 11, 2015 11:36:17 GMT -5
Yeh, that one has been around for years, I think.
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Post by Chesapeake on Jun 11, 2015 12:11:13 GMT -5
Oldie but goodie. I enjoyed seeing it again.
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Deleted
Deleted Member
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Post by Deleted on Jun 11, 2015 12:19:49 GMT -5
Nobody believes me it was partly Taylor's fault.
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Post by coachdoc on Jun 11, 2015 12:25:50 GMT -5
I don't believe you either,Marty. But the youtube has amazing staying power.
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Post by drlj on Jun 11, 2015 13:33:31 GMT -5
There is a series of 3 videos ( the 1st one is best) and he also wrote a book about it and the consumer group he founded as a result of it all.
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