Post by billhammond on Sept 15, 2022 9:08:11 GMT -5
From a Car Talk column I am editing:
Q: On Jan. 1, the date/time reading on the screen of my 2008 Honda Civic reverted to 1 p.m. Jan 1, 2002. It was easy to correct, but now it resets to 1 p.m. Jan. 1, 2002, every time I start the car. From what I read on the internet, this is a common problem with older Hondas with navigation systems. Do you know if Honda is planning to fix this?
A: I’ve gotten a lot of letters from Honda owners about this problem, and they all report that their dealer doesn’t know how to fix it. We reached out to Honda, and they told us they’re aware of the issue and are working to address it. They couldn’t give us a timeline, but, as you note, they’ve already had nearly nine months to work on it.
It’s a computer glitch that will need a software update. But, given the ages of the affected cars, distributing that update might require sending engineers to yard sales to buy every floppy disk and CD-ROM they can find.
Honda says the best thing to do is to contact your dealer and ask them to let you know when a fix is available. You also should contact Honda Customer Service and have them create a file for you. By asking both entities to notify you when there’s a fix, you’ll double your chances that one of them will remember to do it. You can create a file with Honda by going to automobiles.honda.com/information/customer-relations and clicking on “How Do I Contact Honda.” Unfortunately, there is no link labeled “Help, I’m Stuck in a Honda-Induced Space-Time Warp, and I Can’t Get Out.”
